What We Collect and Why We Use It
When you open an account, we collect the information you submit at registration — your name, email address, phone number and any payment identifiers linked to bKash, Nagad or Rocket. We use this to verify your identity, process deposits and withdrawals, and keep your account secure.
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When you browse the platform, our servers automatically record your IP address, device type, browser version and session timestamps. We use these technical logs to diagnose errors, prevent unauthorised access and improve how the site loads on mobile. If you contact our support team, the conversation
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is stored so we can follow up and track resolution. We do not sell your personal data to third parties. We may share data with payment processors — including those that operate bKash, Nagad and Rocket transactions — and with fraud-detection services, strictly to fulfil the
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purpose for which you gave us your information. Retention periods vary: account data is held while your account is active; transaction logs are kept for the period required by applicable financial compliance rules. Eligibility to use our platform and the specific protections available to you depend
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on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.